Core Values

In carrying out our work we pride ourselves on being:

• Passionate and Committed
  We care passionately about the mission of MaineHousing and the impact of our work on people’s lives.
• Thoughtful and Caring
  We care about one another and the people we serve. We are willing to do more than is required or expected in order to provide help where it is needed.
• Professional
  We pride ourselves on being competent and knowledgeable.
• Accountable
  In the administration of our resources, we are answerable to funders and creditors. We take our stewardship of resources very seriously, adhering to rules and regulations. We believe we owe nothing less to our Board, our funders and creditors, our partners and clients, and the communities across Maine where our resources are being applied for positive impact.

We believe that a focus on continuous improvement makes us stronger and better able to deliver on our mission. How we do our work matters. We are committed to upholding our core values while striving toward an agency-wide culture that is evermore:

• Responsive
  We view both our partners and clients as customers and pride ourselves on providing excellent customer service. We work collaboratively and deliver clear, timely responses. We respect that our actions impact our customers; we consider the overall goal and offer thoughtful, workable solutions to issues.
• Innovative
  We are open to adaptive approaches and innovative solutions that ultimately lead to better outcomes for our customers.